Esther & Nils

Those who have been looking for a house for a while know that there are many different kinds of real-estate agents and that quality of service and support varies a lot. You might think that with a house market like the one we currently have, your house will sell itself and quality of real-estate agent doesn’t matter, but we have learned that a good service does make a big difference on how viewers perceive your house, how well it sells and eventually on your own wellbeing! Because, yes, selling a house is nerve-wracking. We invited several real-estate agents for a first talk and in the end decided to follow the recommendation of a friend who had sold and bought her house with the help of Mie-Lan. We chose the small agency over big agency, even though higher in price, but somehow we had a better feeling with the ladies. No digital portal where you are informed about visits or what to prepare – instead personal conversations. In fact, Mie-Lan Kok organized the visits in such an efficient way – 3 or 4 days filled with viewings (one after the other that there would be no ‘crowds’), that no digital portal was needed anyhow. We left the well cleaned house in the morning and returned around five, and 8, 9 or 10 viewings had been done. We received good tips upfront how to make the best impression how to get the best photos. The way the biddings were handled was really good, too – in fact they took care of it all and with smart negotiation skills managed to get an awesome sales price for us! Another very positive aspect was that upfront, they took very well care of collecting from us all the papers needed, so when the house was sold, no surprises to arrange missing labels or papers – which had happened when we sold another house in Amsterdam a few years before. All in all Mie-Lan Kok and her employees made us feel valued and ‘King’ and not just one amongst many clients. And, the person who bought our house also chose Mie-Lan Kok to sell his own house again, which I think says enough!