At Mie-Lan Kok Estate Agency we work hard to ensure you receive professional, friendly, and efficient service. Below you will find comments and feedback from clients all over the world. We would like to thank all of them, and encourage you to go after the house of your dreams. Our customers are our continued source of inspiration.
Buying a house in the Netherlands is quite a journey, and when you're an expat, even more. As soon as we started planning to buy our place, we started hearing some buzzing words like "bidding", "viewing" and some others not so scary as the previous ones. We met Mie-Lan in one of the housing seminars we attended and we didn't doubt about it, if there were a real state agency we wanted to work with, was Mie-Lan's We got the right guidance from day one, and we got wise advices all along the way, we even had the chance to visit the property that we ended up buying with Mie-Lan (We visited three properties together that day!), and Mie-Lan was very keen and enthusiastic to help with everything. Ceva, our lovely friend and real state agent helped us to check every inch of our new place before buying it and afterwards, making sure that everything worked as expected and that there were no surprises waiting for us. The end result was exactly what we always dreamed of, our place, exactly as we wanted (and with an amazing view to Almere's VeerWater :) ) Thanks to Mie-Lan and all her team! It was a truly wonderful journey.
- Guillaume and Florencia - Almere
Our friends referred us to Mie-Lan and team when we moved to the Netherlands and started looking into buying an appartment in Haarlem. Now, as property owners, we are happy to recommend Mie-Lan Kok Estate Agency ourselves. Every Mie-Lan's employee that we met was absolutely professional and engaged. The team did a tremendous job at every step of the search and purchase process: orientation, market screening, viewings, gathering additional information on target properties, negotiations with sellers and, finally, setting up the deal. We especially appreciated the ability of the team to adapt to our changing search preferences. The team always incorporated our feedback on visited properties when advising us on the next targets. If we need to do another property deal in the region anytime soon, we won't think twice about asking Mie-Lan and the team to help us again.
We moved to NL from the U.S. just a month before we started our home search, so we were worried about making mistakes because we were unfamiliar with the NL real estate market and homebuying process. We also had a tight timeline to buy a home because we have a baby on the way.
Mie-Lan and team did a great job educating us about the homebuying process and were responsive and quick to set up viewings when we found homes we were interested in. We were able to purchase a home we are very happy with within 2 months of starting our search, and it only took us two offers. Mie-Lan's bidding strategy also helped us win the deal for a competitive house at a price we were happy with.
Highly recommended for anyone purchasing a home in NL, especially expats who are unfamiliar with the NL real estate market! Mie-Lan and her team were easy to work with and delivered great results for us. We will definitely work with Mie-Lan again if we are buying or selling another home in NL.
When we decided to take the plunge and start house-hunting we were afraid we'd not be able to secure a property meeting our expectations, considering the current market conditions. We were also afraid the process of selling and buying would be a bit above our heads and that something would go wrong.
One of the things we appreciated most was your honest advice about the properties we were visiting. You always communicated clearly and told us everything we needed to be aware of. Not only did you do that but you did that in English, which also helped significantly. We felt much more confident about everything as you would answer all our, sometimes silly, questions and we were permanently informed about where we were in the process and what the next steps would look like.
We found the Amsterdam apartment with you and did business with you again when we felt it was the right time for us to scale-up. We would do it again in the future without a doubt. So, in short, we recommend you to absolutely everyone: first-time owners, expats, nationals, people looking for second/holiday homes... and everything in between! We had the feeling you were caring for us and that your priority was not your commission but our satisfaction and peace of mind, which is very hard to put a price on. Also, you were extremely patient with our many questions and not only you took care of the situation when the bidder of our choice pulled out but also you did so being very mindful of how nervous we were. You came back to us with a solution, rather than questions, problems or excuses.
I sold my house in Haarlem and bought a new one using Mie-Lan Kok estate agency and I am very happy about choosing them. Mie-Lan is a true professional and has great experience in real estate that truly comes to life in her work. Mie-Lan carries out the tasks of both buying and selling with utmost attention to details. She carefully planned and executed everything from start to finish, and during the process Mie-Lan always kept informed about the different stages of the process. I would definitely recommend Mie-Lan estate agency to anyone dealing with real estate!
Going with Mie-Lan Kok was the best decision we made. They helped us from start to finish, guiding us through the process and even helping us realise what exactly we wanted by asking all the right questions. We found our dream home in no time at all and we couldn't recommend them enough. They were worth every penny.
We both worried that the process was going to be a long and difficult one, especially as we are expats and don't know the ins & outs of the buying process in the Netherlands. We were worried we wouldn't know how much to bid on a property and end up over paying.
Our experience working with your services & office was great. We loved our agent Joost who was really friendly and professional. Even though we weren't able to visit the office in person due to covid restrictions we felt very welcomed and attended to. We managed to find our property & have our bid accepted just 16 days after signing the contract to work with Mie-Lan Kok, which is incredible. We can't believe it all happened so quickly. To whom would you recommend us? - Anyone looking to purchase a property in Amsterdam, in particular if you are an expat. What else is nice to tell? - All round a great experience and we would definitely give Mie-Lan Kok a call again if we were to sell our property or buy another in the Netherlands. Thanks again for such a great experience, we're really happy.
In May 2020 we chose to work with Mie-Lan Kok Estate Agency and went into the home buying process step-by-step with Cevahir Atik. While we made family decisions that zeroed in on our location preference and our expectations within our targeted price range, Cevahir took our information and helped us match up our rank order priorities to the listings. As an expert, she also addressed expectations of price points with various amenities and where the offers were going in a hot housing market, even in the early days of corona times. Because we had worked out our buyer strategies with Cevahir, we were market ready. We made quick, informed decisions while Cevahir competently sifted through background information on the home/plot to aid negotiations and the offer letter. There were no surprises in the offer process because Cevahir expertly guided us through each step and kept us informed. From the May offer through receiving the keys to our home in July, Cevahir and Mie-Lan Kok Estate agency and their team took care of us and served us well. We are grateful that Cevahir was our thoughtful agent. Now that we've been in the home for almost a year, we are evermore grateful that we chose Mie-Lan Kok Estate Agency. Since receiving our keys in July 2020, we have recommended Mie-Lan Kok Estate Agency and Cevahir Atik to our expat and Dutch colleagues.
When I decided that I would look into purchasing an apartment, my first step was the selection of a suitable real estate agent. My search led me to contact around 8 different agents and tried to arrange calls with them in order to have a chat about the market, their process, their fees, theirs and my expectation. Three companies already dropped out since they did not respond properly and not even arranged a meeting. After my conversations of about an hour with each of the remaining 5 agents, I had a clear favourite, which was Joost from Mie-Lan Kok. In his introductory meeting he left a professional yet very approachable and friendly impression. He was very clear about his view on the market, his service package and his costs. First I was still doubtful however, since the fee is on the higher end. But eventually I decided to go with my gut feeling, since considering the transaction / investment size of a home purchase, it seemed logical to me to go with the partner that made the best impression on me.
And I was not let down. Either Joost or, if unavailable, his charming colleague Cevahir attended every house visit, discussed in detail what we saw afterwards and gave me their insights in every step along the way, making me feel very comfortable. Every day I was updated with the newest offering on the market by Gabriela and Els via e-mail. I had to simply respond to them which I wanted to see, and they would kindly arrange an appointment for me. Joost helped me with the process of fine tuning this search. Initially I stated that I wanted to go very slow about it, and Joost told me that it would be no problem if it took longer to find the right apartment. But as it goes, I found myself very excited about a home that we just visited after three weeks and we decided to prepare a bid. The selling agent told us that she would expect a bid of someone else very soon.
Joost studied all the documents of the house, scanning for red flags and prepared his estimate and maximum bid recommendation for me on the very same evening. Joost negotiated very smartly and I ended up buying the apartment roughly 25'000 euro lower than the defined maximum bid. This worked out on the first try! In the processes that followed I was accompanied well, every document got double checked, technical inspection got arranged for me, every question was answered efficiently (even late in the evening!), he joined me to the notary and to the final walk through of the house. They helped me arrange for utilities and gave advise who to contact for some minor changes in the house. Lastly, they work together with a great mortgage advisor, and the collaboration in this triangle went smoothly and flawlessly. Even after all this process, I know that if I have a question in the future that I can always fall back on Joost. He has been an amazing partner on this journey, funny, interested, friendly, patient and knowledgeable. If you have the same first impression, definitely trust it, he will deliver and follow up on what he promises and goes even beyond. For future real estate adventures, I will definitely choose Joost again. I can only recommend him.
We just handed the keys over to the new owner and wanted to thank Mie-Lan and her wonderful team for their help, support and service during the last few months. We were selling in The Hague during a pandemic and yet we still saw a steady stream of viewers and were delighted with the precautions taken by the agents who showed our house for us. All were great at English, communicative, caring, patient and delightful to work with. I would hesitate to recommend her to anyone buying or selling a home in the Netherlands.
We would highly recommend the service of Mie-Lan Kok Agency. They made the entire process extremely easy for us. We were not only impressed by their great market knowledge, but especially by their constant flexibility, positiveness, patience and 24/7 support. Within 6 weeks we found our dream house. Many thanks for the amazing service. Special thanks to Joost. We loved him!
Definitely one of the best decisions we have made in this house buying process was choosing to work with Mie-Lan Kok. We weren't the easiest clients and it took us about 6 months to find the perfect home. During this period, they took us to see all kinds of properties (we almost bought a houseboat and then almost bought some land where we can build our own house).
Throughout the process, they remained so very patient and supportive, and always reminded us that there is no rush and that we will continue as long it takes to find what we want. We felt that they had our best interest in mind the entire time. Cevahir (who is a real gem) was our main agent but Joost, Mie-Lan herself, and Els in the back office were all incredibly helpful. In the end, not only did we find the perfect place for us, Cevahir managed to get it for us for significantly under the asking price. We couldn't be more pleased with their service. Highly recommended!
Het geweldige team van Mie-Lan Kok Estate Agency hielp ons bij het navigeren door de stressvolle reis van het kopen van ons eerste appartement in Amsterdam. Ze hielpen bij het vormgeven van onze wensen, hadden veel geduld en beantwoordden alle vragen die we als eerste keer kopers hadden. Onze makelaar, Cevahir Atik, was samen met Joost Kok en Mie-Lan Kok aanwezig voor alle bezichtigingen, technische inspectie en vergaderingen bij de notaris, wat we erg op prijs stelden. Hun inschattingen voor biedingen waren nauwkeurig en ze hebben ons veel tijd bespaard met hun begeleiding. We voelden ons goed geïnformeerd en ondersteund gedurende het hele proces en we raden ze zeker aan.
Recommended definitely! Mie-Lan Kok has been very helpful with the buying of my first apartment. I am always informed in time about the next steps I need to take to continue with the process. Besides that I also receive
documents and related information that are translated properly. In general I am happy with the provided service.
I recommend Mie-Lan Kok Agency especially for their high flexibility on locations they work on. They helped us with looking for a property in 4 different towns: Haarlem, Zaandam, Amsterdam and Hoofddorp! They might do even more – I recommend to get in touch with Mie-Lan and learn what they can do for you.
The service and contact was really great! I bought my house when the house market was really difficult and they managed to get it for less than offering price. They guided me to the whole process and explained everything really well. They attended all viewings, even the technical inspection and appointment at the notary. A special thanks to Nelleke for all her support! I would definitely recommend Mie-Lan Kok!
We chose the small agency over big agency, even though higher in price, but somehow we had a better feeling with the ladies. We received good tips upfront how to make the best impression how to get the best photos. The way the biddings were handled was really good, too – in fact they took care of it all and with smart negotiation skills managed to get an awesome sales price for us!
We’ve bought our dream apartment with this agency and could not be happier with the service. We were not the easiest clients and went through a long journey to discover the specific criteria that would make our perfect home. Nelleke and Marieke were with us all along, remaining patient, supportive, and always positive. Buying an apartment in Amsterdam in this difficult market can be an emotional rollercoaster.
Very satisfied, the most professional estate agents I have ever dealt with. It took us a few months to find a great apartment at the right price and we felt well informed and supported the whole way through.
Nice estate agency, I sold my apartment through them and they got me the price I wanted within 10 days of putting the apartment on the market. Only had to meet with them once and the entire remainder of the sale was managed from off shore which was much appreciated.
Less than three months after arriving in Netherlands, we have been able to moved in our new house! As new expats, we would have never been able to do it without Mie-Lan Kok and Marieke. The service was very professional and efficient. Thanks a lot again to all your team!!
Mie-Lan was our real estate agent when we decided to buy an apartment in the NL. She is very friendly and helpful especially when it comes to expate issues. She understands very well our specific needs and follow all the procces along with you. Thanks a lot Mie-Lan and also to your lovely team!
We had a great experience with Mie-Lan Kok real estate. Mie-Lan and her team where really listening and understanding about our needs, our criteria and our availability. Their service is a great value for some expect like us to understand how it’s work in The Netherlands and helped us to feel more confident in the process of buying a house.
Nelleke, Mie-Lan and all the ladies have been very helpful on the process of getting an apartment. It is a real customer experience.
I chose to work with Mie-Lan and her team for the second time and I am very happy. This time we both sold my previous apartment in Utrecht and bought a new one in Amsterdam. In the sale of the old place, I was confident that we had a great negotiation strategy and it turned out very well.
In the search for the new place, I appreciated the frank feedback during the visits and the background checks about the prospective apartments: the team really wants to make sure that you don’t have surprises or miss important details.
I have recommended them to more friends and colleagues in the years, who also became happy homeowners.
Working with Mie-Lan Kok and her colleagues was a really nice experience. As expats living in the Netherlands who didn’t speak any Dutch and didn’t know anything about buying a house in the Netherlands, they explained us everything clearly and answered our questions with patience. During the house searching, Mie-Lan gave us honest and helpful feedbacks which certainly helped us to make the right decision. We would highly recommend Mie-Lan Kok’s agency to anyone who is looking for a house to buy in the Netherlands. Thank you very much for your help, patience and kindness!
I know Mie-Lan already for some 30 years. A while ago I asked her for advice regarding the selling of my wife’s house. She was very helpful with just the right focus on certain topics (for example the angle and positioning for taking the right pictures to make the objects more “catchy”). That really speeded up the selling of the house. Her extensive background and expertise creates the best advice. Her business partner Marieke and her back-office provide caring and professional support. My appartment in Amsterdam was sold in rather a short time for the right price. It makes me a satisfied customer. I will surely recommend Mie-Lan Kok Estate Agency in the future whenever appropriate.
Now when all the emotions with purchasing our dream house are down we would like thank you and your co-workers for an excellent service you provided to us. We appreciate all your work in arranging the purchase of our new house in a way that it was a very relaxing and trouble-free experience to us. We are very pleased with our cooperation and therefore we will recommend Mie-Lan Kok agency to our friends.
I am extremely pleased that I had Mie-Lan and company as my real estate agency. They are very professional, thorough in their research and one of the very few agencies who truly work for the customer’s interest.
Mie-Lan not only negotiated the price and got me a nice discount, but also thankfully stopped me from buying bad properties.
Mie-Lan Kok estate agency helped us find the right investment property for our company. This was the second time they successfully closed a sale for us. As we were abroad, everything from viewings to purchase was handled by Mie-Lan and her colleagues, with constant feedback to us. Even though the market was hot, the process went smoothly. We thoroughly recommend her and her colleagues. The firm has great knowledge of the Amsterdam market and is open and honest about the market and the process. They are willing to go the extra mile for great client service, which we very much appreciated.
As expats in Netherlands and with limited or no knowledge of the language, process and procedures to buy a property, legal requirements etc., we thought it’s going to be a tough ride to buy our first home in The Netherlands. However Mie-Lan Kok and her team made the journey really easy and hassle free from understanding our requirements, showing us the properties on the market, recommending which ones not to buy, assisting with the right purchase price, negotiating with the sellers agent and closing the deal. In fact we closed the deal while we were away from The Netherlands on a holiday!! We were very happy to have had Mie-Lan Kok and her team as our trusted partners!!
Satisfied buying and selling client.Andrey SidorkinI sold my house in Haarlem and bought a new one using Mie-Lan Kok estate agency and I am very happy about choosing them. Mie-Lan is a true professional and has great experience in real estate that truly comes to life in her work. Mie-Lan carries out the tasks of both buying and selling with utmost attention to details. She carefully planned and executed everything from start to finish, and during the process Mie-Lan always kept informed about the different stages of the process. I would definitely recommend Mie-Lan estate agency to anyone dealing with real estate!